top of page


Frequently Asked Questions

What are your hours of operation?

AJAM, the Advocate, is a high school administrator by day and consultant by night. On weekdays, initial client meetings can start as early as 3:30 pm. On weekends appointments start as early as 8:00 am. Once initial appointments occur, AJAM will work with each client to create a detailed support plan, including more daytime availability. 

How can I access the Ebook?

Ebooks will be sent to the email address you provide at checkout instantly.

What are your shipping policies?

Please provide a PHYSICAL address (no PO Box) and allow 10-14 business days for your order to arrive. You will receive a shipping notification as soon as your order is en route. Your order may be shipped in separate packages depending on the supplier it comes from. PLEASE NOTE: Due to COVID-19, we are unable to offer expedited shipping.

What is your return policy?

Due to our fulfillment process, we cannot offer returns or exchanges unless your item is delivered damaged.

Please reach out via email with any questions or concerns at, or fill out a contact request form.

bottom of page